The Pressure Is Real

Let's be honest: the regulatory landscape has fundamentally changed. Annual stock condition surveys aren't enough anymore. Reactive maintenance isn't enough anymore. The RSH, tenants, and media all expect more.

Sound Familiar?

  • "We only find out about damp when tenants complain"
  • "We can't prove we acted quickly enough"
  • "Disrepair solicitors are targeting us"
  • "RSH want evidence of proactive management"
  • "We're firefighting, not preventing"
  • "One bad case could make national news"

These aren't just operational challenges anymore. They're existential risks. Your reputation, your regulatory standing, and—most importantly—your residents' health depend on getting this right.

UK social housing properties

DMS Was Built For This

Not adapted from industrial IoT. Not retrofitted from smart home tech. Every feature designed specifically for UK social housing compliance.

Know Before Tenants Complain

Mould risk alerts typically provide 24-72 hours advance warning. Act before conditions become serious hazards—and before you're on the back foot.

Evidence That Protects You

Tamper-evident audit trails show exactly when conditions developed and when you responded. Your best defence against disrepair claims and regulatory criticism.

Prioritise Limited Resources

Portfolio-wide risk scoring helps you direct surveyors and maintenance teams to properties that need attention most urgently. Data-driven resource allocation.

RSH-Ready Reporting

Generate compliance reports in seconds, not days. Demonstrate proactive stock management when the Regulator comes calling.

Built for Housing Teams

Role-based dashboards for housing officers, repairs teams, and senior management. Everyone sees what they need to see—and acts on it.

Protect Vulnerable Residents

Enhanced monitoring for elderly tenants, those with respiratory conditions, or properties with known damp history. Prioritise those who need it most.

Protecting Your Most Vulnerable Residents

Some residents face greater risk from poor environmental conditions. DMS allows you to provide enhanced monitoring and faster response for those who need it most.

Priority Monitoring For:

  • Elderly tenants who may be less able to ventilate or report issues
  • Residents with respiratory conditions (asthma, COPD) who are most affected by poor air quality
  • Families with young children where health impacts are most severe
  • Properties with known damp history that require ongoing vigilance
  • Recently remediated properties where you need to verify fixes are working

DMS dashboards allow you to flag high-priority properties for enhanced monitoring thresholds and faster alert escalation. Demonstrate to residents, regulators, and the public that you're taking resident welfare seriously.

Protecting vulnerable residents with enhanced monitoring

Awaab's Law Compliance Support

Effective 27 October 2025, social landlords must investigate emergency hazards within 24 hours and address significant risks within fixed timescales.

How DMS Supports Your Obligations

  • Proactive Detection: Know about conditions before tenants report them
  • Response Documentation: Audit trail showing when you were aware and what actions were taken
  • Timeline Evidence: Demonstrate timely investigation and response
  • Outcome Tracking: Monitor whether remediation was effective
Full Compliance Guide

Key Regulatory Context

  • Awaab's Law: Fixed timescales for damp/mould response
  • RSH Consumer Standards: Evidence of stock condition required
  • HHSRS: Hazard assessment for damp and mould
  • Housing Ombudsman: Expects proactive approach to known issues

DMS provides data and evidence to support compliance efforts. Compliance ultimately depends on the actions of the housing provider.

Common Use Cases

Void Monitoring

Monitor empty properties for leak detection and environmental issues during void periods. Catch problems before new tenants move in.

High-Risk Stock

Deploy sensors in properties with known issues, poor thermal performance, or history of complaints. Evidence-based remediation planning.

Post-Repair Verification

Continue monitoring after remediation to verify the fix was effective. Build confidence that investment was worthwhile.

Ready to Explore?

Start with a pilot across a sample of your stock. See the data quality and workflow benefits firsthand.